At Mamonis we are committed to customer satisfaction. We accept returns and full refunds subject to the following:

Refunds can be offered on full priced products with in 2 weeks of purchase. To avail this please contact

  • Refund is offered only on sealed products in saleable condition.
  • All requests for refund must be accompanied by valid receipts.
  • Any delivery charges paid will not be refunded.
  • No refund can be done for products sold during promotions, offers or as a part of combos or gift sets.
  • We cannot be held responsible for damage to a product post delivery.
  • It takes at least 2 weeks to process the refund.
  • Damages must be reported with in 24 hours of receipt.
  • In case of card payment the refund will be made to customer’s card or bank.

Cancellation of Order.

Requests for cancellation can only be accepted with in 12 hours of placing the order or before dispatch, whichever is earlier. Once a order is dispatched, it cannot be cancelled.